PlanNook Privacy Policy

PlanNook is a family calendar app for iPhone, made by Nook Labs (Shweta Khatri) in Canada. In this policy, "Nook Labs", "we" and "us" mean the maker of PlanNook. We built PlanNook for our own family, and we treat your family's information the way we'd want ours treated.

1. Information PlanNook handles

You decide what to put into PlanNook. Here is everything it can hold.

We do not collect your precise location, health data, financial information, browsing history, advertising identifiers or purchases.

2. Where it is stored

• On your iPhone. Your profile, kids' details and events are kept in the app's storage on your device.
• In your own iCloud. Your profile, kids' details and events are also saved to your private iCloud (Apple's CloudKit private database), so they sync across your devices and come back on a new phone. This is controlled by your Apple ID. We cannot read your private iCloud data.
• In a shared area of CloudKit. Only when you choose to share, the records described in When you share are stored in a shared (public) CloudKit database that is separate from your private iCloud. Nook Labs is able to access this shared area, which is why we describe it here. We don't look at it except to run, secure and support the app, to delete data you ask us to delete, or where the law requires.

CloudKit is run by Apple, and Apple may store and process data in countries outside Canada, including the United States. Apple's handling of your data is governed by Apple's Privacy Policy.

3. When you share

Nothing is shared until you choose to share it. There are three ways, and they work differently.

• Share a calendar (for example with grandparents, a nanny or a co-parent). The people you give access to can see the events in that calendar, plus your display name and the first names and ages of the kids you picked. You choose the kids and an end date. Access is by link, QR code or short code, so anyone who has your link or code can open that calendar until it expires or you revoke it. Share it only with people you trust. You can see and revoke access in Settings, then Manage Calendar Access.
• Find a Time (with friends who are also parents). Only "free" or "busy" blocks are shared. Event names, places and details are never shared this way.
• Playdate invites. The person you invite sees your display name, the children's first names, the title, date and time, and the RSVP status.

4. Smart features

In this version, PlanNook turns what you type or say into calendar events on your iPhone. The text you enter for this is not sent to Nook Labs or to any outside AI service. If we ever add cloud-powered smart features, we will update this policy before we do, show you inside the app exactly what would be sent, and let you turn them off.

5. Device permissions

PlanNook asks for these only when you use the matching feature. You can change them any time in iOS Settings.

• Apple Calendar: read on your device to find free times. Your Apple Calendar events are not uploaded. Only free or busy windows can enter a share, and only when you use Find a Time or share availability.
• Contacts: used on your device to pick friends and guests. Your contacts are not uploaded.
• Camera and photos: used on your device only, and only for features you choose to use.
• Microphone and speech recognition: used for voice input. Speech is turned into text on your device by Apple's speech recognition.
• Notifications: local reminders that PlanNook schedules on your device.

6. Children's information

PlanNook is for parents and caregivers. It is not for children to use on their own, and it is not directed to children. Children do not create accounts.

• The only information about children in PlanNook is what a parent or caregiver enters: a first name, an age, an avatar and interests, plus any plans the parent adds for them.
• By entering a child's details, you confirm you are their parent or legal guardian, or have their guardian's permission, and you consent to PlanNook handling that information as described here.
• A child's first name and age leave your private iCloud only if you pick that child for a shared calendar or an invite. You control which kids, who can see them, and for how long.
• We do not knowingly collect personal information directly from children under 13. We do not use children's information for advertising, profiling or tracking, and we do not sell it.
• A parent can review, correct or delete a child's information at any time in the app (Settings), or by deleting the account. If you think a child has given us information directly, contact us and we'll delete it.

7. How we use information

Only to provide PlanNook: to show your calendar, sync it through your iCloud, find free times, create shares and invites that you ask for, respond to your support requests, keep the service secure, and meet legal obligations. We do not use your information for advertising or to build profiles.

8. Who we share it with

• People you choose, as described in When you share.
• Apple, which provides iCloud and CloudKit, Sign in with Apple, and the App Store. Apple may give us aggregated App Store sales and crash information if you've opted in to share diagnostics with developers in iOS.
• Authorities, if required by law or to protect someone's safety.

We do not sell, rent or trade personal information. We do not have advertising partners.

9. Advertising, tracking and analytics

PlanNook 1.0 contains no ads, no advertising identifier, no tracking and no third-party analytics or crash-reporting SDKs. It does not ask for App Tracking Transparency permission because it does not track you. Our website uses no cookies, trackers or third-party scripts. If we add privacy-friendly analytics in the future, we'll update this policy first.

10. Retention and deletion

• Your data stays until you delete it. Shares stop working at their expiry date or when you revoke them.
• Delete Account. In the app, go to Settings, then Account, then Delete Account. This deletes your data on the device and your PlanNook data in CloudKit, including shared calendars, codes and invites you created. It cannot be undone. Step-by-step help is on our support page.
• Deleting the app alone removes local data from that device but leaves your iCloud copy. Use Delete Account first, or remove PlanNook's data in iOS Settings, then your name, iCloud, Manage Storage, PlanNook.
• Can't use the app? Email us from your account address and we'll delete your data, usually within 30 days and often much sooner. Backups held by Apple follow Apple's own retention.

11. Security

Your data is protected by Apple's iCloud and device security, and data moves between your device and CloudKit over encrypted connections. Share codes are 8 characters from a set of 32 and are generated randomly, and shares can expire or be revoked. No system is perfectly secure, so please use a passcode on your phone and share links and codes carefully. If a breach puts your information at real risk of significant harm, we will notify you and the Office of the Privacy Commissioner of Canada as the law requires.

12. Your choices and rights (PIPEDA)

We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and its fair information principles: we are accountable for the information we handle; we tell you why we use it (section 7); we ask for your consent when you enter information and when you share; we limit what the app collects to what it needs; we use it only for those purposes; we keep it only as long as needed; we keep it accurate by letting you edit it; we protect it; we are open about our practices (this page); and you can see and challenge what we hold.

You have the right to:

• Access the personal information we hold about you and ask for a copy. Most of it is visible to you in the app.
• Correct anything that is wrong, by editing it in the app or asking us.
• Withdraw consent and delete your data (section 10). Withdrawing consent may mean some features stop working.
• Revoke any share, any time.
• Ask us a question or make a complaint about how we handle your information. We'll respond within 30 days.

If you're not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada. If you live outside Canada, you may also have rights under your local law, and we'll honour valid requests the same way.

13. Changes to this policy

If we change this policy in a meaningful way, such as adding cloud-powered features or analytics, we'll update the date above and tell you in the app before the change takes effect.

14. Contact us

Privacy questions, access or deletion requests: support@plannook.app
Nook Labs (Shweta Khatri, privacy contact), Canada. We reply within 3 business days.